Engineering Management Project Research Paper Example | Topics and Well Written Essays - 2000 words

Engineering Management Project - Research Paper Example This essay stresses that the mission statement would be to continuously progression through dedication and innovation to the achievement of excellence. The second coffee is committed to delivering the best coffee experience. Based on these vision and mission statement the possibilities of success of the coffee are high. This paper declares that post establishment success would be governed by the way the coffee shop management is involved in the decision making. Decision making is very essential as a wrong decision would result in a poor reflection of the coffee shop management. The success of the decision-making process would be governed by a proper decision-making process. The decision-making process would first begin by identifying the underlying problem. For instance, the coffee shop may be faced with a problem of retaining its customers. Therefore, a decision would require to be made to correct this problem. Vital to note is that decisions are not made randomly, they occur as a result of trying to address a particular problem. Once such a problem is identified the management would, therefore, be required to gather information. Information gathering may be through the use of questionnaires and interview process. The Delphi technique is a method that would be recommended in the coffees shop in the gathering of information from respondents in the field of expertise. This technique is used as a group communication whereby the parties try to get convergence in their opinions regarding a real world problem and issue.